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Monday, March 10, 2008

Increase Sales Coaching Tip - Embrace an Authentic Attitude of Gratitude

Great sales professionals understand that many attitudes contribute to sale success. One of these attitudes is gratitude. Is this one of yours? And more importantly is it authentic?

What I mean by authentic is this attitude part of your persona? Are you consistently demonstrating an attitude of gratitude?

Zig Ziglar wrote that attitudes are habits of thought. Our habits then become our outward behaviors.

What behaviors then reflect an authentic attitude of gratitude? During the course of my business training coaching practice, I consistently demonstrate these actions:

  • Send handwritten thank you notes after all meetings
  • Mail a note or postcard after meeting someone at a networking event
  • Send postcards or notes to others who have earned some special status or recognition
  • Send special cards to family and friends
  • Call clients and friends to keep in touch
  • Acknowledge most emails even if they are trying to sell me something
  • Thank people in person when they make a compliment such as I read your business column
  • Take some private time to reflect and acknowledge everything that I have received

Also, by demonstrating these behaviors, I have become a better listener because I am grateful for the opportunity to meet with potential clients to centers of influence. This attitude of gratitude has been noticed by others since I consistently hear remarks directly or indirectly like:

  • You are so good about taking the time to send out notes.
  • Leanne is one of the few people who takes the time to listen to you and is not in a hurry to rush off to that next meeting.

Having an authentic attitude of gratitude means you truly appreciate each and every opportunity as you conduct your daily business behaviors. Your understand that your sales success is based upon how others view you. Sales Coaching Tip: People judge you more by your actions. Actions always speak louder than words.

The results from this authentic attitude of gratitude have begun to dramatically increase from new speaking opportunities to increase sales. So if you want to increase sales for yourself then maybe you need to embrace an authentic attitude of gratitude as part of your sales skills.

Did you know that loyal customers are worth their weight in gold? This free audit looks to how you can build loyal customers.

Looking for other sales coaching tips and advice? Then visit the sales coaching gym.

Leanne Hoagland-Smith, chief customer officer, helps organizations through business training coaching services to return to the purpose of business that being building raving fans while increasing productivity and profitability. With offices in Chicago, Indianapolis and colleagues nationwide, she can help you become the Red Jacket in the Sea of Gray Suits. Call 219.759.5601 to schedule a free business coaching consultation.



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